Book a follow-up
POST/v1/bookings/:id/follow-up
Book the next appointment for the customer of an existing booking. Name, contact details and the offer-request link are taken from that booking, so the body only says when — and, where it should differ, which appointment type and which team member. A follow-up is confirmed immediately, counts as entered by hand (source: PLANNER), is free of charge whatever its type costs, and points back at the booking it follows through followUpOf. The customer receives the normal confirmation mail. Only a booking that is CONFIRMED, COMPLETED or NO_SHOW can be followed up; any other answers 409 follow_up_not_allowed. startsAt must be a slot the availability engine offers, otherwise the call answers 409 slot_unavailable. Requires the write:bookings scope.
Request
Responses
- 201
- 400
- 401
- 403
- 404
- 409
- 500
- 502
The follow-up booking.
validation_error
invalid_api_key
insufficient_scope
not_found — unknown booking or appointment type
slot_unavailable / follow_up_not_allowed
db_error
booking_failed